How Gamification Can Help Remote Call Center Teams

How do you keep agents happy and call quality high in a world that’s completely digital? One approach is Gamification. In this blog, we’ll look at what it is, how it can be applied to a remote call center, plus some fun reward ideas to keep your team connected, motivated, and happy.

Remote
6
 min read

The RevOps Revolution: What You Need To Know (Part II)

Part two of our series “The RevOps Revolution” where we look in detail at the main pillars of Revenue Operations and how they can be applied to achieve a true RevOps culture in any organization.

RevOps
4
 min read

Say hello to the new Leaptree!

The story of what we’ve changed, why we’ve changed–and also of what’s staying the same.

Product
5
 min read

Managing Remote Sales Teams: How Software Can Help

Managing a remote Sales team can be particularly tricky and throws up several new demands. Here we look at some of the pitfalls of remote team management and how the right software can help.

Remote
5
 min read

The RevOps Revolution: What You Need to Know (Part I)

Part one of our new series “The RevOps Revolution” where we look in detail at the main pillars of Revenue Operations and how they can be applied to achieve a true RevOps culture in any organization.

RevOps
5
 min read

Tactics for Coaching Customer Service

Combining the right tactics with a clear strategy, and a consistent approach will show measurable results in your customer service performance. This leads to happier customers and more revenue…and it’s easier than you think.

CX
6
 min read

Say goodbye to soul-crushing spreadsheets!

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