Customer Interaction Monitoring: How Well Do You Manage Quality And Compliance?

It is essential for organizations to maintain quality customer interactions to ensure satisfaction among their customers. All the while, they need to ensure that they are fully compliant with industry regulations.

QA
12
 min read

Webinar: Inside Sales & Support Teams - Performance Monitoring in a New World

The last few months has seen a seismic shift in the way Inside Sales and Support teams conduct business. With individuals forced to work from home, it's increasingly difficult for senior executives and managers to monitor performance of teams, report accordingly and provide relevant feedback.

Product
6
 min read

Leaptree Announces Partnership with Carahsoft, a Leading US Government IT Solutions Provider

Leaptree announces a formal partnership with Carahsoft, the leading US Government IT Solutions provider.

Product
 min read

How to Build the Ultimate QA Scorecard in 2024

Building a QA scorecard doesn’t have to be an unwieldy process if you have the correct tools and approach in place.

QA
8
 min read

Why customer retention is the ultimate growth strategy

Watch our free webinar "5 Trending Commission Models To Optimize Your Teams Revenue Growth" on the 19th March.

CX
16
 min read

ICON plc announces Leaptree Incentivize as their Global Incentive Compensation Management Solution

Leaptree, a Revenue Performance Platform provider for the Salesforce ecosystem, today announced that ICON plc will implement the Leaptree Incentivize product to digitize and streamline their Incentive Compensation Plans, globally.

Product
6
 min read

Say goodbye to soul-crushing spreadsheets!

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