Our articles on RevOps, Sales, and Customer Experience QA

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What Wolves Can Teach Us About Sales Team Dynamics

Hierarchy, communication, and the performance power of the pack

RevOps
3
 min read

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CX

The Call Center Quality Assurance Maturity Model

We’ve developed The Call Center Quality Assurance Maturity Model to help customers navigate their journey in Leaptree.

CX
5
 min read

Why Variable Compensation is a must in 2022

Why you need a variable compensation model for your revenue team in 2022.

Sales
6
 min read

Call Center QA for Remote Teams

If your team isn’t used to working remotely, it can be harder than ever to keep agents motivated and customer experience on point. If you're a QA manager with a remote team, then we hope these tips will make your life a little easier.

Remote
11
 min read

QA Software for Customer-Facing Teams: 3 Key Benefits in the Next Normal

How to maintain standards and get the most from your customer-facing teams with Leaptree's advanced QA Software.

QA
9
 min read

How to Avoid Bad Customer Service in Your Call Center

Bad customer service can have far-reaching consequences for your bottom line. In this post, we look at some common pitfalls to avoid.

QA
5
 min read

The Revenue Performance Management Framework

What is "The Revenue Performance Management Framework"? At Leaptree, we've built a platform and framework that focuses on people, processes, technologies, and most importantly revenue. Read our post to learn more.

RevOps
12
 min read

Say goodbye to soul-crushing spreadsheets!

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